Shipping policy

We at FYNATA does free nationwide delivery on all orders over R1700 within 3-7 business days.When your order has been sent out for delivery,you will receive an email or SMS informing you that the order is on the way with the tracking information.We deliver counrtywide via Postnet,the Courier guy.Paxi or Aramex.There may also be a delay in shipping if we are out a particular size or stock on that item but we will ensure to keep you informed as to when you will receive your parcel in full.Fynata is not responsible for delayed delivery or damages due to shipping errors by the courier services.Order errors or changes must be reported within 3 days from the date of shipment.

Tracking information

You will receive tracking information through an email or SMS notification which will include your order's tracking number and tracking URL of the courier service responsible for handling your order. Please do not hesitate to contact customer support at  fynatainfo@gmail.com in the event that you have any queries about your order information.

If the customer receives a refund, the cost of return shipping will be deducted from the customer's refund. If the customer is shipping a product over R1000, the customer should consider using a trackable shipping service or purchasing shipping insurance. All of these notices must be addressed to us in the time frame of 7 days after the customer received the product.